Privacy Policy

Effective Date: July 23, 2026
At ROAN ("we," "our," or "us"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, inquire about our services, or work with us for wedding planning, event design, interior design, staging, styling, or related services. By using our website or providing your information to us, you agree to the practices described in this Privacy Policy. Information We Collect
We may collect the following types of information: Personal Information Name Email address Phone number Mailing addressWedding or event date Property address (for interior design or staging projects) Budget information Project preferences and inspiration Communication history Payment Information Payments are processed through secure third-party payment providers. ROAN does not store full credit card information on our servers. Website Information When you visit our website, we may automatically collect: IP address Browser type Device informationPages visitednTime spent on the site Referral source This information helps us improve our website and customer experience. How We Use Your Information We use your information to: Respond to inquiries Schedule consultations Prepare proposals and contracts Deliver wedding planning, design, staging, and interior design services Process invoices and payments Communicate regarding your project
Send occasional newsletters or promotional emails (you may unsubscribe at any time) nImprove our website, services, and customer experience Comply with legal obligations Photography & Marketing ROAN specializes in creating beautiful spaces and events. Unless otherwise agreed upon in writing, we may photograph completed projects, styled spaces, floral installations, tablescapes, weddings, or events for use in our portfolio, website, social media, and marketing materials. We will always respect client privacy regarding sensitive information, personal addresses, or private details. Clients may request in writing that their project remain confidential. Sharing Information We do not sell your personal information. We may share information only with trusted third parties when necessary to provide our services. Cookies Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can disable cookies through your browser settings; however, portions of the website may not function properly. Data Security We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information. While no method of electronic transmission or storage is completely secure, we work to protect your information from unauthorized access, disclosure, or misuse.
Data Retention We retain client information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and maintain business records.
Your Rights Depending on your location, you may have the right to: Request access to your personal information Correct inaccurate information Request deletion of your information (subject to legal or contractual obligations) Withdraw consent for marketing communications Request information about how your data is used To exercise these rights, please contact us using the information below. Third-Party Websites Our website or communications may contain links to third-party websites. ROAN is not responsible for the privacy practices or content of those websites.
Children's Privacy Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13.
Changes to This Privacy Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.